To login from your mobile device, please use our mobile app. More information can be found here.

Available on the APP Store
Get it on Google Play

Beginning July 6th, our Lubbock Banking Center lobbies will be closed. Our drive thru lanes will remain open with normal business hours or call (855) 382-7827 to schedule an appointment with a Banking Officer. Here you will find current information about Banking Center updates and our safety procedures. Remember, you’re covered.

Avoiding Stimulus Check Fraud

Avoiding Stimulus Check Fraud

The Internal Revenue Service (IRS) is warning Americans about the potential for fraud related to the stimulus checks that many of us will receive in the coming weeks. Just like with other cyber-crimes related to COVID-19, scammers are using the panic and confusion surrounding the virus (and the stimulus bill) to take advantage of many unsuspecting people. Scammers are using the following tactics to gain access to people’s finances:

  1. Calling, texting or emailing to “verify” filing information. Criminals are pretending to verify your personal information to ensure you receive your stimulus check in a timely manner. In reality, they are gathering your information to use in fraudulent activity. The IRS will not call and ask you to verify your payment details. Do not respond to calls, emails or texts requesting your bank account, debit account, or PayPal account information—even if someone claims it’s necessary to get your stimulus check. 
  2. Calling, texting or emailing claiming to be able to get your check to you faster, or claiming to be able to get you MORE money from the government. They will likely ask you to provide personal information and a small “processing fee.” This is a scam. You do not have to send the government money to get your check and there is not a magic link you can click to make your check arrive more quickly. You should never click on a link if you are not positive that it is coming from a legitimate source.
  3. Printing and mailing fake stimulus checks. It will take the U.S. Treasury Department at least a few weeks to mail paper checks—if you’ve already received a check in the mail, it is fraudulent. The IRS has released information about what amount qualifying Americans will receive. If you receive a check in an amount different than what you are expecting, or a check that has cents, it is fraudulent. In addition, any check that you receive that requires you to verify it online or by phone is fraudulent.

Now that you know how to avoid being scammed by fraudsters and fake stimulus checks, it’s important to know how qualifying Americans actually WILL receive their stimulus checks. Most will receive their check via direct deposit to their bank account. For those without accounts or those who have received tax refunds via paper check, stimulus checks will be delivered the same way. However, in the coming weeks, the U.S. Treasury plans to develop a web-based portal for individuals who wish to provide their banking information to the IRS online. For information about this portal you should go directly to the IRS website (https://www.irs.gov/newsroom/economic-impact-payments-what-you-need-to-know).