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At First United Bank, our customer’s safety and security is very important. In an effort to educate and inform, we have put together information and resources about protecting your identity and financial information.

We always want to ensure you the safest environment for banking. Our Security Center can help you better understand how to protect you and your family from online fraud as well as minimizing your risk against it.

Just a few reminders:

  • We will never ask for your PIN number or expiration date on your debit or credit card.
  • We will never ask for any information via an eMail. If we do need account information, this information will be gathered by phone and confirmed against our records.
  • Never give out your account number or other personal information to anyone that you are not convinced is an employee of First United Bank.
  • If you receive a questionable call claiming to be from First United Bank, hang up and call back using the contact information on this website.

First United Security Center

ATM & Debit Card Safety

We have put together a list of information to help you to use your ATM and debit card safely.

Security Statement

Our latest security measures to protect you from being at risk of unlawful invasions.

Customer Identification Requirements

Federal law requires all financial institutions to obtain, verify, and record information. Learn what is required.

Trusteer Rapport

A lightweight security software designed to protect personally identifiable information.

Online Security

Here are some ways in which you can help protect yourself with phishing attempts and online activities.

Identity Theft

Learn what Identity Theft is and how to protect your identity and finances.

Complaint Notice

Contact information for Texas Department of Banking.