Becoming a part of the First United Bank family means you’ll now have access to the kinds of products, services and technology offered by big banks—but you’ll still get the friendly, helpful West Texas customer service you’ve come to expect from a local bank. We’ll do our best to earn your trust and keep your business. As part of our mission to provide what we call the Ultimate Customer Experience, we’re working tirelessly to ensure a smooth transition for our new customers and employees, as well as the integration and conversion of our systems which is scheduled for Friday, November 5th.
Here’s a timeline of what you can expect:
Date | Description |
11/1/2021 – 11/8/2021 | Bill Pay Suspension Period—NO NEW SCHEDULED BILL PAYMENTS DURING THIS TIME |
11/5/2021 | Checking and Savings Account & Operating System Conversion |
4:00 p.m. on 11/5/2021 | Current Online Banking Platform No Longer Available |
6:00 a.m. on 11/8/2021 | New Mobile & Online Banking Platform (DIGITAL BANKING+) Available |
11/8/2021 | New First United VISA® Debit Card Activation Begins |
ATM/VISA® DEBIT CARDS
You will receive a FREE First United Visa® debit card in the mail no later than October 22nd. Your current First Bank & Trust of Childress debit card will remain active through the account conversion on November 8th and you will not be able to activate your new First United Bank debit card until November 8th.
CHECKS
Please continue to use your existing First Bank & Trust of Childress checks. They will not expire as a result of this conversion.
ONLINE BANKING
Beginning November 5th, you will no longer be able to access your accounts through your existing online banking website or mobile banking application. First United Bank’s online and mobile banking platform, DIGITAL BANKING+, will be available for you to use beginning November 8th at 6:00 a.m. You will receive additional information regarding DIGITAL BANKING+ and first-time log in instructions in the mail.
For ongoing updates and more information about your Online Banking Conversion, please visit www.FirstUnited.BANK/DigitalBankingChildress.
ACCOUNT CONVERSION
Starting November 5th, your current First Bank & Trust of Childress checking and savings accounts will be converted to a new First United Bank account with expanded features and benefits.
First United Bank / Account Conversion Chart
Effective 11/5/2021
Personal Checking | ||||
First Bank & Trust Account | Current Fee Structure | New First United Bank Account | New Fee Structure | Additional Benefits & Features |
Free Checking | FREE | eMerge Checking | FREE w/eStatement (images included) $4 w/Paper Statement |
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Regular Checking1 | $3 | eMerge Checking | FREE w/eStatement (images included) $4 w/Paper Statement |
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First Preferred Account2 | $9 | Rewards | $7 – can be reduced to $0 with buy-down of $2 for eStatement and 20 cents for each debit card transaction. |
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First Preferred Account (Gold)2 | $9 | Rewards | $7 – can be reduced to $0 with buy-down of $2 for eStatement and 20 cents for each debit card transaction. |
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Super NOW Checking | $5 | Achieve Checking | Monthly fee of $8 if Minimum Daily Balance of $1,000 is not maintained. 25 cents per debit if balance < minimum |
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Personal Savings & Investment Accounts | ||||
First Bank & Trust Account | Current Fee Structure | New First United Bank Account | New Fee Structure | Additional Benefits & Features |
Regular Savings | $2 | Foundation Savings | Quarterly fee of $5 if Minimum Daily Balance of $100 is not maintained. $3 per additional debit transaction > 6. | DIGITAL BANKING+ |
Money Market Account | $5 | Prime Money Market | Monthly fee of $10 if Minimum Daily Balance of $1,500 is not maintained. $10 per additional debit transaction > 6. | DIGITAL BANKING+ |
ETA Account | $3 | Direct Deposit |
For more information about our personal banking accounts, please visit https://www.firstunited.bank/personal/.
First United Bank / Business Account Conversion Chart
Effective: 11/5/2021
BUSINESS CHECKING | ||||
First Bank & Trust Account | Current Fee Structure | New First United Bank Account | New Fee Structure | Additional Benefits & Features |
Business Checking | Determined based on volume of activity and monthly balance. | Business Checking |
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Non-Personal Interest | $5 | Business Interest Checking |
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BUSINESS SAVINGS & INVESTMENT ACCOUNTS | ||||
First Bank & Trust Account | Current Fee Structure | New First United Bank Account | New Fee Structure | Additional Benefits & Features |
Money Market | $5 | Prime Money Market | $10 (Charged monthly) |
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Regular Savings | $2 (If balance falls below $100) | Foundation Savings | $5 (Charged quarterly) |
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For more information about our business banking accounts, please visit https://www.firstunited.bank/business/.
To select an account which better fits your needs, please contact a Retail Service Representative at your nearest Banking Center, or call (855) 382-7827 (FUB-STAR) to speak to a Customer Service Representative. If you have questions or concerns, we’re happy to help. Please don’t hesitate to contact us at (940) 937-3611, or toll-free at (855) 382-7827 (FUB-STAR).
About First United Bank
First United Bank was originally chartered in March 1907 as The First State Bank of Dimmitt, TX. The name was changed to First United Bank in October 1994 as the Bank grew into other markets throughout West Texas. Present ownership and management of the Bank began in January 1987 when Ray M. Bain and a small group of investors purchased the Bank. At that time, the Bank had total assets of $55 million and equity capital of $4 million while operating out of a single location in Dimmitt, TX.
Today, First United Bank is one of the strongest and fastest growing banks in the state of Texas with total assets of $1.8 billion and equity capital of $180 million. After the merger with FB&T, First United Bank will operate 17 Banking Centers in 13 communities across West Texas and the Panhandle Plains regions in Amarillo (2), Canyon, Childress (2), Dimmitt, Earth, Lamesa, Littlefield, Lubbock (3), Paducah, Seagraves, Seminole, Sudan and Wichita Falls. First United Bank also has a mortgage division, Spirit Mortgage, with 3 offices in Amarillo, Lubbock and Wichita Falls.
First United Bank remains deeply committed to maintaining our family-owned and community focused culture. The Bank has received numerous awards and recognition for its philanthropic efforts, community involvement and culture. It’s because of this culture that we’ve been a recipient of the prestigious BEST BANK TO WORK FOR designation every year since 2016. This is a distinction awarded to only 85 banks nationwide.
Feel free to check the website for more information about our state-of-the art products and services.
If you need to reach us:
Service: 1-855-FUB STAR (382-7827)
After Hours Debit Card Support: 1-888-458-8382
Lost or Stolen Debit Card: 1-800-472-3272