March 13, 2020
At First United Bank, the health and well-being of our customers, team members and communities is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and we remain committed to serving the needs of our customers as the situation continues to evolve.
As part of our protocols, our Banking Centers have heightened their cleaning and disinfecting procedures to maintain a healthy environment for our customers and team members. This includes our teller lines, drive-thru lanes, ATMs and TellerCHAT ITMs.
At this time we strongly encourage you to use our online services through DIGITAL BANKING for 24-hour access to your account(s). You can access DIGITAL BANKING online or through our First United Mobile Banking app at your convenience. From there you can:
- View your account balances
- Transfer funds
- Securely send money from your account to anyone, anytime
- Make deposits and pay bills
- Locate ATMs and TellerCHAT ITMs
If you’ve not enrolled in DIGITAL BANKING, it only takes a few minutes. Click here to enroll or call (855) 382-7827 (FUB STAR) to speak with a customer service representative who can help you through the enrollment process.
Customers needing to visit a Banking Center are encouraged to use our drive-thru lanes and TellerCHAT Interactive Teller Machines where available. You are welcome to use antibacterial hand wipes to wipe down key pads at our drive-thru lanes, ATMs and TellerCHAT ITMs. We encourage you to use hand sanitizer after your completed transaction.
We are taking every possible measure to limit the impact of COVID-19 on our day-to-day operations and remain committed to protecting the health and safety of the communities we serve.
Thank you for putting your faith in us.
For ongoing information about coronavirus (COVID-19), visit the CDC website at https://www.cdc.gov/.