Transfer/Bill Pay Suspension
Online Banking Unavailable
While it is our preference not to disrupt your daily banking arrangements, there will be an interruption in Online Banking Services during this transition. At 4:00 p.m. on November 5th, your current Online Banking platform will no longer be available. Therefore, from 4:00 p.m. on November 5th— 6:00 a.m. on November 8th, you will not have access to online and mobile banking services. We sincerely apologize for the interruption in service as we transition your accounts to our DIGITAL BANKING+ platform.
External Transfer/Bill Pay Suspension
During the transition period there will be an interruption in external transfer services. Beginning at 4:00 p.m. on November 2nd, no new external transfers can be scheduled OR performed in your current Online Banking platform. External transfers scheduled BEFORE 4:00 p.m. on November 2nd will go through without interruption. External transfer services will once again be available to you when you log in to DIGITAL BANKING+ on November 8th.
Bill pay services through Online Banking will be suspended from November 1st – November 8th at 6:00 a.m. Please note, payments scheduled prior to the suspension period will pay as scheduled, however, during the suspension period you will not have access to Bill Pay and will be unable to schedule any new Bill Pay transactions. All vendors currently set up in Bill Pay WILL transfer over to DIGITAL BANKING+ once the suspension period ends.
- ⏤ November 31st, Last day to schedule a bill payment BEFORE suspension period begins
- ⏤ November 1st - November 7th, Bill pay suspension period – no new bill payments may be scheduled
- ⏤ November 5th, Current Online Banking platform no longer available
- ⏤ NOvember 8th, DIGITAL BANKING+ available at 6:00 am.
To get the BIG picture, you need to see the WHOLE picture.
Powerfully sophisticated yet simple to use, DIGITAL BANKING+ allows you a real-time view of your entire financial portfolio, including accounts from other institutions, on a single, customizable dashboard. It’s faster and more robust, providing an in-depth look at your financial picture. Developed with state-of-the-art security features and, as always, with your safety at top-of-mind. Stay organized, stay informed and make smarter financial decisions.
Transfer funds to individual accounts designed to help you reach your savings goals
See a multidimensional view of all accounts—internal and external—from your dashboard in real time allowing you to make smarter financial decisions
Smart Transaction Tagging
Quickly identify spending patterns with an in-depth analysis of recent transactions and spending categories
Instantly transfer money between accounts—internal or external—anywhere, anytime
Instantly update debit card information for online subscription payments simultaneously
Debit Card Management
Temporarily suspend the use of your debit card should it be compromised or lost and instantly reactivate to resume normal activity
Securely deposit checks with the camera from your tablet or smart phone
Schedule recurring bill payments and view your bill pay history
Coming Early 2022!
Securely send money to anyone, anytime with Zelle™
Now that you've seen a few of the great features of DIGITAL BANKING+, you might have some questions. Below, we’ve put together a list of FAQs to help.
DIGITAL BANKING +
What features and benefits can I expect from DIGITAL BANKING+?
Click here to see a comprehensive list of premium features and benefits available through DIGITAL BANKING+.
Will there be any interruptions to my online banking services during the upgrade? When will the DIGITAL BANKING+ be available to me?
There will be an interruption in bill pay services through Online Banking from November 1st – November 8th at 6:00 a.m. Please note payments scheduled prior to the suspension period will pay as scheduled, however, during the suspension period you will not have access to Bill Pay and will be unable to schedule any new Bill Pay transactions. All vendors currently set up in Bill Pay WILL transfer over to DIGITAL BANKING+ once the suspension period ends.
You will have access to DIGITAL BANKING+ beginning at 6:00 a.m. on November 8th.
App Download & Login
Will I have to download a new mobile app?
Here’s how to download the DIGITAL BANKING+ App.
If you prefer, you can search for “First United Bank Texas” in your device’s App Store to find and download your new app.
Your current First Bank & Trust of Childress mobile banking app will no longer work and should be deleted after you have completed the download of the DIGITAL BANKING+ app.
How do I log in for the first time?
Mobile: After downloading the DIGITAL BANKING+ app, log in with your current Online Banking password. You will then be prompted to reset your password.
Online: To log in online, visit www.FirstUnited.BANK and click the Sign In button in the top, right-hand corner of the page and log in with your current Online Banking password. You will then be prompted to reset your password.
Can I change my login ID?
Yes. Once you have successfully logged into DIGITAL BANKING+, update your preferred login ID by clicking Settings, then choosing the Security Preferences menu. Through this menu you can change your login ID, password or set up additional security access methods.
How much account history will I be able to access?
You will have access to the past two years of transaction history, as well as access to the last two years of eStatements.
Will I lose my archived eStatements?
No. You will still have access to the previous two years of estatements.
You can call us at 855-382-7827 (FUB-STAR) if you have additional questions or need technical support.
Subject to terms and conditions.
Message and data rates may apply.